Tagsmith governs the UTM links your team ships — so keeping your workspace data safe and available is core to the product. This page summarizes how we protect it. It describes our current practices and is not itself a contract; Enterprise customers receive specific commitments in a signed agreement and DPA.
All traffic is served over HTTPS/TLS. Database connections use SSL.
Passwords are hashed with bcrypt. We never store or log plaintext passwords.
Sessions use signed, httpOnly cookies; the browser extension uses revocable bearer API tokens you can rotate at any time.
Every workspace's spec, links and members are scoped to that workspace and access-checked on every request by role.
Tagsmith runs on managed cloud infrastructure with a managed Postgres database. Our current sub-processors are Render (application hosting and database), Stripe (payment processing), and Twilio SendGrid (transactional email). Payment card data is handled entirely by Stripe; we never see or store full card numbers.
The Enterprise plan adds SSO / SAML / SCIM, a signed Data Processing Agreement (DPA), data-residency options, a security review, and an SLA. To start a security review or request our documentation, email security@gettagsmith.com.
We welcome responsible disclosure. If you believe you've found a security issue, please email security@gettagsmith.com with details and steps to reproduce. Please don't publicly disclose until we've had a reasonable chance to remediate.