Terms of Service

Effective date: July 1, 2026 · Provider: Sam Slater (sole proprietor), doing business as Tagsmith · Contact: support@gettagsmith.com

By creating an account or using Tagsmith (the "Service"), you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.

1. The Service

Tagsmith is a UTM-link governance tool that lets teams define naming conventions ("taxonomies"), generate and validate campaign tracking links against those conventions, store a shared link library, and audit links. We may update, improve, or change features over time.

2. Accounts

You must provide accurate information, keep your credentials secure, and are responsible for all activity under your account. You must be at least 18. Notify us promptly of any unauthorized use.

3. Plans, billing, and refunds

Free and paid Team ($149/month, flat, unlimited seats) plans are offered. Current pricing is shown in-app and may change with notice. Paid subscriptions are billed in advance on a recurring monthly basis through our payment processor (Stripe) until cancelled. You can cancel anytime; cancellation stops future renewals. Fees already paid are non-refundable except where required by law. Failed payments may result in suspension or downgrade of the paid plan.

4. Acceptable use

You agree not to: use the Service unlawfully; upload malware or attempt to breach security; reverse-engineer or resell the Service except as permitted; use it to send spam or violate others' rights; or exceed reasonable-use limits in a way that degrades the Service for others.

5. Your content and data

You retain ownership of the data you put into Tagsmith (links, taxonomies, workspace content). You grant us a limited license to host and process it solely to provide the Service. You are responsible for having the rights to the data you upload and for complying with laws applicable to it. Our handling of personal data is described in the Privacy Policy.

6. Intellectual property

The Service, its software, and branding are owned by the provider. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; no other rights are granted.

7. Third-party services

The Service relies on third parties including Stripe (payments), Render (hosting), and Twilio SendGrid (email). Your use may be subject to their terms. We are not responsible for third-party services.

8. Availability and disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that stored data will never be lost. You are responsible for keeping your own copies of critical data; an export feature is provided.

9. Limitation of liability

To the maximum extent permitted by law, the provider will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim arising out of the Service will not exceed the amount you paid us in the 12 months before the claim. Some jurisdictions do not allow certain limitations, so some may not apply to you.

10. Termination

You may stop using the Service and delete your workspace at any time. We may suspend or terminate accounts that violate these Terms or for prolonged inactivity, with reasonable notice where practicable. On termination, your right to use the Service ends; you may export your data before deletion.

11. Changes to these Terms

We may update these Terms. Material changes will be communicated (e.g., by email or in-app notice) before they take effect. Continued use after changes means you accept them.

12. Governing law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Florida.

13. Contact

Questions about these Terms: support@gettagsmith.com.